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Customer Reviews
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to your cart, then click on 'Proceed to checkout'.
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Verify your order one last time, then click on 'Complete the order'.
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real-time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 working days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Simply enter your discount code at the payment step in the 'discount code' box, and the discount will be applied automatically!
How to use the heated eyelash curler?
Turn on the device, select the desired temperature, and wait 10 seconds. Place it at the base of the lashes, hold for a few seconds, then repeat for optimal effect.
Is it safe for daily use?
Yes, it is designed for safe use and is even suitable for sensitive lashes thanks to its adjustable heat levels.
What is the battery life after a full charge?
A full charge allows for several days of use, depending on the frequency of use.
Can it be used with mascara?
Yes, it is recommended to apply mascara after curling the lashes to hold the curl longer.
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Have a question?
Write to us via the form below and our team will respond to you as soon as possible!